Clinical documentation
Notes shouldn't take longer than the session.
- Structured templates for behavioral health
- Compliance checks before sign-off
- Treatment plans, progress notes, assessments
- Billing data captured from documentation
For Maryland behavioral healthRun your practice
Run your practice
so you can care fully.
Mallow brings documentation, billing, and compliance into one workflow — built around Maryland behavioral health, so you spend less time on admin and more time with clients.
HIPAA Compliant Hosted in the U.S. Built for Maryland
The platform
Everything your practice needs, in one place.
Clinical, billing, and compliance workflows woven together — so nothing falls through the cracks.
Maryland-built
A Maryland EMR, not a generic one with Maryland bolted on.
Built around the rules, timelines, and workflows Maryland behavioral health providers face every day. The other 70% of a generic EMR? You don't need it.
100% Maryland, 0% generic
Billing & revenue
Getting paid shouldn't feel like a second job.
- Auto-generated claims at sign-off
- EDI download or direct submission
- Payment posting & denial management
Compliance
Audit prep shouldn't start the week of the audit.
- Maryland-aligned documentation rules
- Incident reporting and tracking
- Audit-ready records and reporting
The workflow
From session to reimbursement — in one line.
Signing documentation automatically creates billing charges. No manual re-entry.
- 01
Schedule
Book sessions, groups, and telehealth visits.
- 02
Document
Templates built for behavioral health.
- 03
Sign & validate
Required fields verified at sign-off.
- 04
Auto-charge
Signing generates a billing charge.
- 05
Submit claim
EDI file or direct clearinghouse submission.
- 06
Get paid
Post payments, track denials, see the cycle.
Why Mallow
"A Maryland practice doesn't need 70% of a generic EMR.
It needs 100% of a Maryland one."
— The Mallow philosophy
- 01
Built for Maryland
Not retrofitted from generic software — designed around the rules and workflows Maryland providers actually face.
- 02
Sign the note. We generate the claim.
Create claim forms, download EDI files, and submit directly through our preferred clearinghouse.
- 03
Documentation that flows
Document once. Billing data moves automatically — no double entry.
- 04
All your programs, one platform
Run multiple programs from a single system with role-based views.
AI in Mallow
Documentation that writes its first draft.
Documentation time is the tax on community behavioral health. Mallow uses AI to cut it where it hurts most. Telehealth sessions become drafted contact and progress notes, ready for your clinician the moment the session ends. Care plan reviews arrive prepared on schedule, built from what is actually in the chart.
Every draft is exactly that: a draft. Your clinician reviews it, edits it, and signs it, because the note that enters the chart is a clinical and legal attestation. AI in Mallow assists. It never signs.
We built it this way on purpose. We run a practice on Mallow ourselves, and we sit through the same audits you do. Whatever guidance Maryland and payers publish next, documentation your staff reviewed and attested to is documentation you can defend.
"AI in Mallow assists. It never signs."
The Mallow principle